Glossary

Monthly Recurring Revenue (MRR)

The total monthly value of recurring subscription revenue.

Monthly Recurring Revenue (MRR) is the total monthly value of recurring subscription revenue across all active customers. MRR is the core operational metric for SaaS businesses, broken down into New MRR (from acquisitions), Expansion MRR (from upgrades), Contraction MRR (from downgrades), and Churn MRR (from cancellations). The combination determines Net New MRR, which determines growth. Empire325 builds MRR reporting infrastructure tied to billing systems with proper handling of trial conversions, plan changes, and proration.

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Performance Analytics

Marketing measurement, MMM, and incrementality testing to prove ROAS at the channel and creative level.

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